Shipping policy
We approach shipping with the same calm, clarity, and consistency that guide our products.
Every order is carefully prepared and delivered to provide a smooth and reliable shopping experience.
01
Order Processing
Orders are prepared after payment confirmation.
Most orders are processed within 1–3 business days.
During peak seasons, holidays, or promotional periods, additional processing time may be required.
02
Shipping Time
Delivery time begins once your order has been dispatched.
Most orders arrive within 7–20 business days, depending on your location, shipping method, and local carrier.
Please note that delivery timelines are estimates and may vary due to factors outside our control, including weather conditions, carrier delays, and local holidays.
03
Shipping Fees
Shipping fees are calculated at checkout.
Shipping costs may vary depending on your destination, package size, and shipping method selected.
All applicable shipping charges will be clearly displayed before completing your purchase.
04
Tracking Information
Once your order has shipped, a tracking confirmation email will be sent to you.
Please allow 1–3 business days for tracking information to become active after dispatch.
Some carriers may require additional time for the first tracking scan to appear.
05
Delivery Issues
If your package is delayed, damaged, or marked as delivered but has not been received, please contact our customer support team.
Please email us at:
within 24 hours of the delivery update.
Our team will review your request and assist you with the next steps.
Contact Us
If you have any questions regarding your order or shipping information, please contact us at:
Email: priming-turgid.28@icloud.com